How we use Cookies

Last updated: 9th September 2026

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

This site uses three types of cookies:

Strictly necessary cookies: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies some services cannot be provided.

Functional cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Performance cookies: These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie	Type	Purpose	Expiry
__cf_bm	Strictly necessary	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 Hour
_cfuvid	Strictly necessary	Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services.	Session
cookieyes-*	Strictly necessary	CookieYes sets this cookie for consent solution management.	1 Year
_ga_*	Performance Cookie	Google Analytics sets this cookie to store and count page views.	1 Year 1 Month 4 Days
_ga	Performance Cookie	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.	1 Year 1 Month 4 Days
elfsight_viewed_recently	Functional	Set by Elfsight, used to track recently viewed content for the site's embedded widget features.	Less than a minute

We may access cookies stored on your computer when you visit our website or when you open an email from us. We are able to do this by including web beacons (also known as clear GIFs or web bugs) in our emails. Our web beacons do not store additional information on your computer but, by communicating with our cookies on your computer they can tell us when you have opened emails from us and what pages you look at.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies or tracking cookies.

To delete cookies or web beacons that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies or web beacons. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.

Our goal is to respect your privacy. To help us improve our privacy practices please contact us, we welcome your comments and queries.

If you would like more information about cookies, you might like to visit www.allaboutcookies.org

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We're proud to be supporting SSAFA, the Armed Forces Charity and also be signed up to the Armed Forces Covenant

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Protect For Life Ltd T/A PFL Mortgages is an Appointed Representative of Life & Easy Ltd T/A FYB which is authorised and regulated by the Financial Conduct Authority under number 462298 in respect of mortgage, insurance and consumer credit mediation activities only.

Registered address: Prospect House, 1 Prospect Place, Derby DE24 8HG. Registered in England & Wales under number 08066214.

We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service