Introduction Test (although won't be used)
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What is your role at PFL mortgages?
Mainly now a managing role to ensure the business runs smoothly. I still do some advising but mainly leave this to the other advisers.
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What do you enjoy most about your job?
Customer service, going above and beyond is my main focus for the business. It is therefore really satisfying to receive a glowing review from a customer, especially where they compare their experience to using brokers in the past. That makes me happy.
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What do you enjoy doing outside of work?
Watching football has always been part of my life. I have been watching Derby County for over 40 years at home and at over 80 away grounds. I also occasionally watch England play and as I love travelling I have managed to see them play in several different countries. My favourite UK holiday destination is St Ives in Cornwall, in Europe it’s Cyprus and worldwide I would say the Caribbean. I have visited 6 of the 7 continents, but the last one may prove a challenge (Antarctica). I also enjoy looking after our garden, so it looks at it’s best in summer for BBQs with family and friends.
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Do you have any pets?
Yes, one mad Border Collie called Rosie. She’s not that bad really… We also have our grandog Milo, a Sprocker Spaniel, living with us as he is currently ‘between’ houses.
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What is your pet peeve?
People who do not say Thank You when you hold a door open for them or whilst driving, when you stop to let another car through.
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What is something people may not know about you?
When I was younger, I developed an interest in crop circles. What caused them? Aliens? I thought it would be a good idea to take my wife Eleanor and one-year-old son Matthew camping in a Wiltshire field for a couple of nights to see for myself. I discovered 2 things. Firstly, that I believe all the circles are hoaxes (but I guess you knew that already). Secondly, that Eleanor will never ever go camping again in her life…